Shipping Policy
Estimated Delivery & Shipping Times
At Penvix, we aim to provide high-quality apparel with reliable and timely delivery. We will provide an estimated delivery date for each item in your shopping cart based on the shipping address you select. Below are our estimated processing and shipping times for orders:
Standard Shipping
- Free shipping on orders of $60 or more.
- Orders under $60: $6.9 shipping fee.
- Orders are typically processed within 2–5 business days.
- After dispatch, shipping usually takes 6–13 business days.
- Estimated delivery timeframe: 8–18 business days from the date the order is placed.
Note:
Order processing and shipping times apply to all products on the website. If you need your items by a specific date, please contact our customer service in advance. We will prioritize production and shipping of your order. Delivery dates may be affected by uncontrollable factors such as bad weather, holidays, or strikes. Please allow sufficient time for shipping.
Receiving Time
Receiving Time = Order Processing Time + Shipping Time
How Will I Know My Order Has Shipped?
You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take 2–5 business days to process before shipping. Once you receive the confirmation email, please allow 24–48 hours for your tracking number to update.
Do You Ship Internationally?
We accept orders from the US. Our primary carriers are USPS and DHL, and our order processing time remains the same. All orders are shipped from China to the United States. Any applicable customs duties or taxes are the responsibility of the buyer.
Attention Please:
- Only items that pass our quality inspection will be shipped, as we strive to ensure each clothing item meets our high standards.
- For any other questions, please contact us via email at help@Penvix.com .
